Best Paysafecard Casino UK 2026: 8 UKGC Sites That Still Take It
Best Paysafecard Casino UK 2026: The Short Version
Paysafecard is the only mainstream payment method in Britain that lets you fund a casino account with cash and leave no gambling transaction on your bank statement. That privacy is real. So is the catch: the list of UK Gambling Commission-licensed casinos that still accept the voucher in 2026 is shorter than most affiliate pages admit.
The market splits in two. On one side are UKGC licensees such as 888 Casino, Grosvenor, Betway, Mr Green, PokerStars, Ladbrokes, Coral and William Hill, which accept Paysafecard deposits but frequently exclude them from welcome bonuses. On the other are offshore brands on Curaçao or Anjouan licences that welcome the voucher and offer none of the protections that come with a UK licence. A “best Paysafecard casino UK” list that ignores that split is not a guide. It is an advert.
Our pick for most UK players is 888 Casino, because it combines a UKGC licence, a documented Paysafecard cashier and a withdrawal route that does not involve posting a cheque. Grosvenor is the better fit if you want a high-street name and can live without using the voucher for the welcome offer. The full ranking, with the bonus exclusions and the withdrawal traps, is below.
How We Ranked These Paysafecard Casinos
Every operator in this guide holds a UK Gambling Commission remote casino licence. That was the first filter, and it removed most of the “Paysafecard casinos” that rank on page one of Google. The second filter was proof: a cashier page, a help-centre article or a published deposit-method list that explicitly names Paysafecard. We did not count Skrill or Neteller as Paysafecard, even though the same parent company owns all three.
The third filter was the bonus terms. A casino can accept Paysafecard and still refuse to let that deposit qualify for the welcome offer. Grosvenor does exactly that, and its published promotion terms say so. Bet365’s terms are similar: Paysafecard can be used, but not as a qualifying deposit unless the account has been verified in a particular way. We treat those exclusions as a feature of the ranking, not a footnote.
Finally, we looked at withdrawals. Any casino that cannot pay you without a debit card, bank transfer or e-wallet is not disqualified, because no casino can pay back to Paysafecard. But the first-payout process matters, and we noted where the money goes and how long it tends to take. No affiliate commission influenced the order. There is no commission, which is also why the list is short.
The Best Paysafecard Casinos in the UK, Ranked
Eight brands made the cut. All are UKGC-licensed, all accept Paysafecard deposits for at least some customers, and all have a withdrawal route that does not require a miracle. The ranking is weighted towards payment reliability and bonus transparency, not the size of the headline offer. A £200 bonus that excludes your deposit method is worth less than a £20 bonus that honours it.
1. 888 Casino — Best Overall for UK Paysafecard Deposits
888’s own help centre walks customers through both the voucher PIN route and the myPaysafecard route, which is more documentation than most rivals publish. The minimum deposit is £10, the licence is UKGC, and withdrawals go to a debit card, bank account or PayPal. The welcome offer is a deposit match, but read the terms: prepaid and e-wallet deposits are commonly excluded from bonus qualification. 888 is the sensible pick if you want a UK-regulated brand that does not pretend Paysafecard is a debit card.
2. Grosvenor Casino — Best High-Street Name
Grosvenor accepts Paysafecard deposits, but its published bonus terms state that Paysafecard deposits are excluded from the qualifying deposit for the welcome offer. That is the trade-off: a trusted UKGC operator with physical casinos, a £5 minimum on some products, and a welcome bonus that effectively asks for a debit card. Withdrawals are typically processed quickly once verification is complete. If you are using Paysafecard for budgeting, Grosvenor is a reasonable home; just do not expect the voucher to unlock the sign-up offer.
3. Betway — Best for Live Casino
Betway displays Paysafecard on its deposit page and holds a UKGC licence. Minimum deposit is £10, and the live dealer lobby is one of the stronger ones among UKGC brands. The caveat is withdrawal friction: Betway’s payout limits and processing queues have a habit of turning a “fast” cash-out into a multi-day wait. Use it for deposits, but keep the first withdrawal modest and complete verification early.
4. Mr Green — Best for Slots Variety
Mr Green is part of the 888/William Hill group, holds a UKGC licence, and has a minimum deposit of £10. Paysafecard is listed among its deposit methods. E-wallet withdrawals can clear in under 24 hours, while card and bank transfers take longer. The brand’s bonus terms are not always Paysafecard-friendly, so read the qualifying-deposit clause before opting in. For pure slot sessions, it is a solid choice.
5. PokerStars Casino — Best for Poker and Casino in One Account
PokerStars has accepted Paysafecard for years, and its UK casino runs on a UKGC licence with a £10 minimum deposit. The advantage is the shared wallet: a poker player can move funds between the poker room and the casino without another deposit. Withdrawals below £30 can attract an administrative fee, so let the balance build before cashing out. Bonus eligibility for prepaid deposits varies by promotion, and the terms page is the only reliable source.
6. Ladbrokes — Best for Sportsbook Crossover
Ladbrokes is an Entain brand, UKGC-licensed, and part of a payment group that has historically supported Paysafecard across its casino and sportsbook products. Minimum deposit is £5 on many products, though the voucher itself starts at £10. Withdrawals go to debit card, bank transfer or PayPal. The welcome offer is usually a deposit-based package; check whether Paysafecard is excluded before assuming the voucher counts.
7. Coral — Best for Shop-Based Punters
Coral runs on the same Entain stack as Ladbrokes, accepts Paysafecard, and holds a UKGC licence. Minimum deposit is £5 on some products. The brand is useful if you already use Coral shops and want a single account for both, but the online casino’s bonus terms are not written for prepaid users. Treat the welcome offer as a debit-card product and the Paysafecard route as a separate, privacy-friendly deposit option.
8. William Hill — Biggest Brand, Most Caveats
William Hill holds a UKGC licence, has a £5 minimum deposit, and has historically accepted Paysafecard through its cashier. The caveats are the same as everywhere else: prepaid deposits may be excluded from bonus qualification, and withdrawals cannot go back to the voucher. If brand recognition matters to you, William Hill is fine. If bonus value matters, read the terms first.
The pattern is not accidental. The casinos with the lowest minimum deposits and the loudest bonuses are the ones most likely to exclude Paysafecard from the offer. The casinos with documented Paysafecard support are the ones that treat it as a deposit rail, not a promotional tool. Neither group is villainous. They are just pricing the payment method differently.
Comparison Table: UK Paysafecard Casinos Side by Side
| Casino | Licence | Paysafecard deposit | Paysafecard withdrawal | Minimum deposit | Typical payout route | Bonus caveat |
|---|---|---|---|---|---|---|
| 888 Casino | UKGC | Yes | No | £10 | Debit card, bank transfer, PayPal | Prepaid/e-wallet deposits often excluded |
| Grosvenor | UKGC | Yes | No | £5 on some products | Debit card, bank transfer | Paysafecard excluded from welcome offer |
| Betway | UKGC | Yes | No | £10 | Debit card, bank transfer | Check qualifying-deposit terms |
| Mr Green | UKGC | Yes | No | £10 | Debit card, PayPal, Skrill | Promotion-specific exclusions |
| PokerStars | UKGC | Yes | No | £10 | Debit card, bank transfer, PayPal | Varies by promotion |
| Ladbrokes | UKGC | Yes | No | £5 on some products | Debit card, bank transfer, PayPal | Check welcome-offer terms |
| Coral | UKGC | Yes | No | £5 on some products | Debit card, bank transfer, PayPal | Check welcome-offer terms |
| William Hill | UKGC | Yes | No | £5 | Debit card, bank transfer, PayPal | Prepaid deposits may be excluded |
The first thing the table shows is that “Paysafecard accepted” is not a binary. Grosvenor accepts the deposit but excludes it from the welcome offer. 888 documents both the voucher and myPaysafecard routes. Sky Vegas, which appears in plenty of affiliate lists, does not support Paysafecard withdrawals at all.
The second thing is the minimum-deposit mismatch. Several UKGC casinos advertise a £5 minimum, but the smallest standard Paysafecard voucher is £10. The £5 figure applies to debit cards, open banking and PayPal, not to the voucher. A £5 Paysafecard deposit is only possible if the casino lets you part-redeem a £10 voucher, which most do not.
The third is payout infrastructure. Every UKGC operator must verify your identity before the first withdrawal. That process can add hours or days, regardless of the deposit method. A casino that advertises “instant withdrawals” is usually talking about its own processing queue, not the time it takes your bank to clear the funds.
Is Paysafecard Legal at UK Casinos in 2026?
Paysafecard is legal in Britain, and it is regulated as electronic money. The UK issuer, Prepaid Services Company Limited, holds an FCA e-money licence under registration number 900021. That licence is why you can buy a voucher in a shop and spend it online without the issuer being treated as a bank.
The harder question is whether a UKGC-licensed casino can accept it. The Gambling Commission does not publish an approved payment-method list in the way some players imagine. Licensees must comply with anti-money-laundering rules and customer-interaction requirements, and since April 2020 they have been banned from accepting credit cards. Paysafecard is a prepaid voucher, not credit, so it is not caught by the credit-card ban. But several large operators dropped or restricted it after the Commission tightened rules around prepaid and e-wallet deposits.
The result is a patchwork. Some UKGC licensees still accept Paysafecard deposits; others have removed it entirely. The ones that keep it often cap the amount, exclude it from bonuses, or require additional source-of-funds checks. None of that makes the method illegal. It just makes it less convenient than a debit card, which is exactly what the regulator and the operators intended.
Paysafecard, Paysafe, Skrill and Neteller: Don’t Mix Them Up
Paysafe Group owns several products that look similar on a casino cashier and behave very differently. Paysafecard is the 16-digit prepaid voucher. Paysafecash is a barcode-based cash payment that lets you pay a merchant at a shop without buying a voucher first. myPaysafe is the registered account that stores voucher balances. Skrill and Neteller are e-wallets that can receive casino withdrawals. PaysafeWallet is the newer account product that adds an IBAN and a card.
The distinction matters because casino bonus terms often lump them together. A term that says “Paysafe deposits are excluded” may cover Paysafecard, Skrill and Neteller. A term that says “e-wallets are excluded” may or may not include Paysafecard, depending on how the operator classifies a prepaid voucher. If you are chasing a bonus, do not assume that a Paysafecard deposit will count just because Skrill is accepted.
It also matters for withdrawals. Skrill and Neteller can receive funds. Paysafecard cannot. If you deposit with Paysafecard and then try to withdraw to the same method, the cashier will either reject the request or route it to a bank account, card or e-wallet. That is not a bug. The voucher has no account holder, so there is nobody to pay.
How to Deposit with Paysafecard at a UK Casino
The mechanics are simple, which is part of the appeal. Buy a voucher, scratch the panel, enter the 16-digit PIN at the cashier, and the funds land in your casino balance. The whole process usually takes under a minute, and the casino never sees your bank details.
- Buy a Paysafecard voucher at a PayPoint terminal, a participating shop, or through the Paysafecard app. UK vouchers are typically sold in £10, £25, £50 and £100 denominations.
- Log into the UKGC-licensed casino and open the cashier. Select Paysafecard, enter the PIN and confirm the amount. You can redeem part of a voucher and leave the rest for later.
- Complete identity verification before your first withdrawal. The casino will ask for proof of name, address and date of birth, and may ask for source-of-funds evidence if your deposits are large.
- Keep the voucher receipt or a photo of the PIN until the balance is fully spent. A lost PIN is a lost balance, and neither the shop nor the casino can replace it.
The most common failure is the unregistered-voucher cap. In the UK, an unregistered Paysafecard code is limited to around £40 per transaction. Registering a free myPaysafecard account raises the limit and lets you combine multiple vouchers into one balance. If you plan to deposit more than £40 at a time, register the account first.
Currency is the second trap. A voucher bought in pounds should be spent on a UK casino’s GBP cashier. If the casino processes the deposit in euros or dollars, you can lose value on the conversion, and some operators will reject the voucher outright. Check the currency label before you scratch the panel.
Why Paysafecard Deposits Often Miss the Best Casino Bonuses
This is the part the affiliate lists leave out. Accepting Paysafecard is expensive for the operator. Industry pricing data puts the merchant cost at roughly 9.5% to 15% of the deposit volume, tiered by monthly volume. Debit-card processing is cheaper. A casino that pays a double-digit percentage to accept your £50 voucher has less margin to fund a welcome bonus, and it also has a harder time verifying where the money came from.
That economics explains the bonus terms. Grosvenor’s welcome offer explicitly excludes Paysafecard deposits from the qualifying amount. Bet365’s terms state that Paysafecard cannot be used for a qualifying deposit unless the account has been verified in a specific way. Other operators use broader language such as “prepaid cards and e-wallets are excluded”. The effect is the same: you can deposit with Paysafecard, but the bonus may not activate.
The UKGC’s 10x wagering cap, in force since 19 January 2026, has made bonuses fairer in one sense: no UK-licensed operator can require you to wager more than ten times the bonus value. But the cap does not force operators to accept every deposit method. A bonus with a 10x requirement is still worthless to you if your Paysafecard deposit does not count towards the qualifying amount. The cap regulates the terms, not the payment discrimination.
Paysafecard Casino No Deposit Bonuses: What Actually Exists
A genuine no-deposit bonus does not require you to fund the account. That makes it incompatible with Paysafecard, which is a deposit method. If a site advertises a “Paysafecard no deposit bonus”, it is usually offering one of two things: a deposit bonus that is triggered after a minimum Paysafecard deposit, or a no-deposit bonus that requires a debit card or bank verification and excludes Paysafecard users from the qualifying step.
UKGC-licensed casinos do run no-deposit offers, typically a small number of free spins on a selected slot. The value is modest, the wagering cap is now ten times the bonus value, and the maximum withdrawal from the bonus is often capped. These offers are worth taking if you already have an account, but they are not a reason to choose a casino. The “free” in the headline is doing a lot of heavy lifting.
Treat any offshore site that promises a large no-deposit Paysafecard bonus with suspicion. The voucher cannot be used to verify an account holder, so the operator has no way to enforce the one-bonus-per-person rule without additional checks. That usually means the terms are designed to disqualify you at withdrawal, not to pay you. Casinos are not charities with a spin button.
Can You Withdraw to Paysafecard? No — Here’s What Happens Instead
Paysafecard has no withdrawal rail. The voucher is a bearer instrument: whoever holds the 16 digits owns the value, and there is no registered account to receive a payout. Paysafe has never reopened that loop. Every UKGC casino that accepts Paysafecard deposits will require a different method for withdrawals, usually a bank transfer, a debit card in your own name, or a verified Skrill or Neteller account.
| Withdrawal route | How it works | Typical time | Notes |
|---|---|---|---|
| Debit card | Funds returned to a card in your name | 1–5 working days | Card must support gambling transactions |
| Bank transfer | Funds sent to your bank account | 1–5 working days | Account details must match the casino profile |
| PayPal | E-wallet payout | Often under 24 hours | Not all UKGC casinos support it |
| Skrill / Neteller | E-wallet payout | Often under 24 hours | Account must be verified |
| Paysafecard | Not available | — | Voucher has no account holder |
The first withdrawal is the slow one. UKGC operators must verify your identity and, for larger balances, the source of your funds. That can mean uploading a passport, a utility bill and bank statements before the cashier releases anything. Once the checks are done, subsequent withdrawals usually move faster, and the Commission’s own data suggests the largest operators process around 99% of requests within 24 to 48 hours.
Sky Vegas is a useful example of how the cashier can look. Its published payout matrix lists Paysafecard as a deposit method but states that withdrawal is not supported. That is not a Sky-specific quirk; it is the norm for the product. If a casino claims it can pay winnings back to a Paysafecard voucher, ask for the terms in writing. There is no mechanism for it.
Minimum Deposits: The £5 Paysafecard Myth
Search for a “£5 Paysafecard deposit casino” and you will find plenty of pages promising exactly that. The promise is mostly fiction. UK Paysafecard vouchers are typically sold in £10, £25, £50 and £100 denominations, with some retailers stocking £20 and £75 variants. A £5 voucher is not part of the standard UK range.
A casino can advertise a £5 minimum deposit because its cashier accepts £5 via debit card, open banking or PayPal. That does not mean it accepts a £5 Paysafecard voucher. Unless the cashier lets you part-redeem a £10 voucher and hold the remaining £5 on the PIN, the effective minimum for Paysafecard is £10. Some operators do allow partial redemption; many do not.
The same logic applies to the “€5 Paysafecard casino” pages aimed at UK readers. Currency conversion, voucher availability and operator minimums all push the real entry point higher. If a small first deposit is the priority, a debit card or PayPal will get you closer to £5 than a prepaid voucher. If privacy is the priority, budget for £10 and treat the extra fiver as the cost of not putting a casino transaction on your bank statement.
Fees and Limits: The Real Cost of Paying with a Voucher
Paysafecard is generally free to use at the point of purchase, but it is not free to hold indefinitely. The official fee schedule says a monthly service fee applies to unredeemed balances after the first month, currently around £3 to £4 depending on the product, and a refund costs £6. Those charges come out of the voucher balance, not your bank account, which makes them easy to miss.
The limits matter more than the fees for most players. A single UK voucher is typically capped at £100. An unregistered code is capped at around £40 per transaction. Some UKGC operators impose their own daily caps on Paysafecard deposits, often in the £250 range, as part of their anti-money-laundering controls. If you want to deposit £500, you may need several vouchers, several transactions and possibly a source-of-funds conversation with the compliance team.
Compare that with a debit card: no voucher cap, no monthly dormancy fee, and the transaction appears on your statement. The trade-off is visibility. Paysafecard’s selling point is that the casino never sees your bank details and your bank never sees the casino. You are paying for that privacy with limits, fees and the extra step of buying the voucher. Whether the trade is worth it depends on why you are using the method in the first place.
Slots, Live Casino and Mobile Play with Paysafecard
The payment method does not change the games. A UKGC-licensed casino offers the same slots, roulette, blackjack and live-dealer tables whether you fund the account with a debit card or a voucher. What changes is the promotional wrapper. Some operators exclude Paysafecard users from slot tournaments, live-casino cashback or reload offers because the deposit does not qualify.
Mobile play is where the voucher format shows its age. Entering a 16-digit PIN on a phone is not difficult, but it is clunkier than Apple Pay or a saved card. A myPaysafecard account helps: you log in with a username and password, approve the payment in the app, and skip the manual PIN entry. The trade-off is that the account is linked to your identity, which reduces the anonymity that made the voucher attractive.
Live casino has a separate quirk. Some live-dealer tables have higher minimum bets than slots, and a £10 voucher can be consumed quickly. If you are depositing £10 to play live blackjack, check the table minimum first. A £1 minimum is common, but £5 and £10 tables exist, and a single hand can eat the whole voucher. That is not a payment problem; it is a stake-sizing problem, but the voucher makes it feel more final.
New Paysafecard Casinos and How to Spot a Decent One
New UKGC-licensed casinos rarely launch with Paysafecard support. The merchant onboarding, AML controls and payment costs make it an unattractive first rail for a startup. When a new brand does advertise Paysafecard, the claim is worth checking against the cashier, not the landing page. A logo in the footer is not proof that the deposit method works for UK customers.
The first check is the licence. A UKGC licence number should be visible in the footer and verifiable on the Commission’s public register. A Curaçao or Anjouan licence is not a UK licence, even if the site accepts pounds and has a UK-facing design. The second check is the bonus terms: if the welcome offer excludes Paysafecard, the “Paysafecard casino” label is marketing, not a product feature.
The third check is the withdrawal route. A new casino that accepts Paysafecard deposits but has no clear withdrawal page, no named regulator and no ADR provider is not a shortcut to better odds. It is an unregulated counterparty. Newness is not a virtue in this market. A boring old UKGC licence is worth more than a fresh design and a promise of instant payouts.
Paysafecard Casinos Not on GamStop: What You’re Actually Signing Up For
GamStop is the UK’s free self-exclusion scheme. A player can ask to be blocked from every UKGC-licensed online gambling site for a minimum of six months, with a cooling-off period before the block can be removed. UKGC licensees must participate. A casino that accepts Paysafecard and markets itself as “not on GamStop” is telling you, in plain English, that it does not hold a UK licence.
That does not make the player a criminal. The Gambling Act 2005 makes it an offence to provide gambling facilities to consumers in Great Britain without a licence; it does not prosecute the punter. But it does mean you have no UKGC protection, no statutory complaint escalation to an ADR provider, no Financial Ombudsman route, and no expectation that a withdrawal will be processed within 24 to 48 hours. The operator’s licence, usually Curaçao or Anjouan, offers a much thinner safety net.
The withdrawal terms are where the difference bites. Offshore casinos often impose monthly withdrawal caps, charge processing fees, or require a minimum deposit before a payout is allowed. Some pay promptly. Some do not. The point is that you have no regulator to escalate to if they do not. If you have self-excluded through GamStop and are looking for a way around it, a non-GamStop Paysafecard casino is not a loophole. It is a different jurisdiction with a different rulebook and no one to call when the rulebook is ignored.
Responsible Gambling with Prepaid Vouchers
Prepaid vouchers can be a useful budgeting tool. You buy £50 of credit, and when it is gone, it is gone. There is no overdraft, no credit card, and no ability to chase a loss with money you do not have. For some players, that hard cap is safer than a debit card linked to a current account.
The same feature can work against you. Because the voucher does not appear on a bank statement, it is easier to spend more than you intended without noticing. Buying three £50 vouchers feels different from three card transactions, even though the total is identical. The myPaysafecard account can help: it keeps a transaction history and lets you see how much has gone into the casino over time.
UKGC operators must offer deposit limits, time-outs and self-exclusion, and they must participate in GamStop. Use them. Set a monthly deposit limit before you buy the first voucher, not after. If you are using Paysafecard specifically to hide gambling from a partner or from yourself, the privacy is not protecting you; it is protecting the habit. Responsible gambling tools work best when they are set before the session, not during it.
Before you close the tab, these are the questions UK players ask most often about Paysafecard casinos.
Are Paysafecard casinos legal in the UK?
Yes. Paysafecard is legal and FCA-regulated as electronic money. A casino must hold a UK Gambling Commission licence to offer gambling to UK players, and some UKGC licensees still accept Paysafecard deposits. The method is legal; the availability depends on the operator.
Can I withdraw my winnings to Paysafecard?
No. Paysafecard is a prepaid voucher with no account holder, so it cannot receive a casino payout. Winnings must go to a debit card, bank transfer, PayPal, Skrill or Neteller account in your name. The first withdrawal may take longer while the casino completes identity checks.
Which UK casino has the lowest Paysafecard deposit?
Most UKGC casinos set a £10 minimum for Paysafecard because that is the smallest standard voucher denomination. A few advertise £5 minimums, but those usually apply to debit cards or PayPal, not to the voucher. Check the cashier before buying a voucher.
Do Paysafecard deposits qualify for casino bonuses?
Often they do not. Many UKGC operators exclude prepaid vouchers from welcome offers because the payment method is costly and harder to verify. Grosvenor and Bet365 both publish exclusions. Read the qualifying-deposit clause before opting in; a bonus that excludes your deposit method is not a bonus you can claim.
Is Paysafecard anonymous?
Unregistered vouchers are closer to anonymous than a debit card: no bank details are shared with the casino. But registered myPaysafecard accounts are linked to your identity, and UKGC casinos must verify you before a withdrawal. The voucher reduces data sharing, not the casino’s legal obligations.
What is the maximum Paysafecard deposit at a UK casino?
A single UK voucher is typically capped at £100, and an unregistered code is limited to around £40 per transaction. Operators may impose their own daily caps, often around £250. For larger deposits you may need multiple vouchers and additional source-of-funds checks.
Are there Paysafecard casinos not on GamStop?
Yes, but they are offshore operators without a UKGC licence. They offer no UK regulatory protection, no statutory complaint escalation and no guaranteed withdrawal timelines. The player is not committing an offence, but the safety net is much thinner. Treat the “not on GamStop” label as a warning, not a benefit.
The Bottom Line for UK Players
The best Paysafecard casino UK 2026 is not the one with the biggest bonus. It is the one that still accepts the voucher, holds a UKGC licence, and does not pretend the deposit qualifies for an offer it was never designed to fund. On that basis, 888 Casino is the most straightforward pick for most players, with Grosvenor as the high-street alternative and Betway, Mr Green and PokerStars as reasonable substitutes.
The uncomfortable truth is that Paysafecard and casino bonuses are not natural allies. The voucher costs the operator too much, verifies too little, and cannot receive a withdrawal. That is why the “free” spins and “VIP” packages tend to exclude it. The word “free” is doing a lot of work in those adverts. A casino is not a charity, and a bonus that requires a debit card is not a bonus for a Paysafecard user.
If you value privacy and a hard spending cap, Paysafecard is still a useful tool. Buy the voucher, deposit only what you intend to spend, and accept that the winnings will land somewhere else. If you want the bonus, use a debit card and accept the bank statement trail. Trying to get both the privacy and the bonus is how players end up disappointed by terms they did not read.